Terms & Conditions

Terms of Service, Vertical Movement Wellness LLC, The Transformation Journey.
By clicking “Buy Now”, “Purchase”, or any other phrase on the purchase button, entering your credit card information, or otherwise enrolling electronically, verbally, or otherwise, you (“Client”) agree to be provided with products, programs, or services by Cindy K Tan (“Coach”) acting on behalf of Vertical Movement Wellness LLC (“Company”), and you are entering into a legally binding agreement with the Company, subject to the following terms and conditions:

Please read this information carefully. The purpose of this Agreement is to set forth the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.

For technical support, please always first contact me via email at cktan@verticalmovementwellness.com

Investment
You agree that you are financially willing and able to invest in this Program by choice, and that by so doing, you are not incurring any economic hardship in any way. You may not pause your program to start at a later date.

Refund Policy
If for some reason you are not satisfied you may stop the Program at any time, whether or not you have completed all modules. Because we will have invested considerable time and effort in your Program, if you decide to withdraw for any reason, you will remain fully responsible for all payments and the full cost of the Program. To clarify, no refund will be provided for any reason.

Upon execution of this Agreement, you agree to pay the full purchase amount. Coach does not offer refunds to ensure that clients are fully committed to the Program. If you select a payment plan option, you agree to pay fees to the Coach according to the payment schedule set forth on Coach’s website, or otherwise provided to you, and the payment plan selected by you. Credit card authorization (if applicable for payment plan). Each party acknowledges that Coach will charge the credit card chosen by you. In the event you fail to make any of the payments within a payment plan during the time prescribed, Coach has the right to immediately disallow participation by you until payment is paid in full, including disallowing access to modules, materials, and coaching calls. If client attempts/threatens/files a chargeback, Coach may take further action including lawyer involvement and reporting this as unpaid debt to all 3 major credit agencies.

Intellectual Property Rights
I retain all ownership and intellectual property rights to the Program content and materials provided to you through the Program, including all copyrights and any trademarks belonging to me. The Program content and materials are being provided to you for your individual use only and with a single-user license which means that you are not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Program or Program materials, electronically or otherwise, for business or commercial use, or in any other way that earns you money, without my prior written permission.

Disclaimer
I have used care in preparing the information provided to you, but this Program and my Program materials are being provided as self-help tools for your own use and for informational and educational purposes only. There are many factors that influence results, so no guarantees can be made as to the results you will experience through this Program. You agree that I am not responsible for your physical, mental, emotional and spiritual health, for your financial earnings or losses, or for any other result or outcome that you may experience through this Program. Nothing related to this Program is intended to be considered medical, mental health, legal, financial, or religious advice in any way. For specific questions related to a medical or mental health situation, consult your own medical or mental health professional. For specific questions related to your financial, legal or tax situation, consult your own attorney, accountant, and/or financial advisor. For specific questions related to religion, spirituality, or faith, consult your own clergy member or spiritual healer. Do not start or stop taking any medications because of anything you have read or received through this Program. Any recommendation of any supplements or other products, etc. is simply offered for educational purposes, and you need to check with your own medical professional before using any of these products on, in or near your body in any way. By making your Program payment, you agree that you are also consenting to the full Disclaimer which may be found on my website.

Limitation of Liability, Indemnification, and Release of Claims
I will not be held responsible in any way for the information that you request or receive through this Program, including my services, products, and Program materials and any other information you have received from or through me related to this Program. You agree that you fully and completely hold harmless, indemnify and release me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or may have against me in the future that may arise from your participation in the Program, including all services, products, and Program Materials, to the extent permitted by applicable law.

Governing Law:
This Agreement shall be construed according to the laws of Los Angeles County in the State of California

Dispute Resolution: Should we ever have any differences, it is hoped that we could work them out amiably through e-mail correspondence. However, if we are unable to seek resolution in 14 days, we agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, jointly selected by both of us, unless we both agree otherwise in writing. You understand and agree now that the only remedy that can be awarded to you through arbitration is the full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction. You also agree that should arbitration take place, it will be held in Los Angeles County in the State of California where my principal place of business is located, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.

Non-Disparagement: If there is a dispute between us, you agree to not publicly or privately make any negative or critical comments about the Program, my business or me, or to communicate with any other individual, company or entity in a way that disparages the Program or harms my reputation in any way, including on social media. In arbitration or when required by law, of course, you are not prohibited from publicly sharing your thoughts and opinions.

By checking this box and for paying this program and reviewing this agreement, you acknowledge that you have read, understand, agree to and accept all of the terms in this Agreement. You agree that you have had the opportunity to ask me any questions prior to accepting this agreement, and that you are in agreement with all of the terms of this Agreement.